Privacy Policy

Welcome to PackTamam Solutions LLP ("PackTamam", "we", "us", or "our"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.packtamam.com and use our services.

We collect the following categories of information:

• Name
• Email address 
• Phone number
• Business/Restaurant Name
• Delivery Address
• GSTIN or business registration details (if applicable)
   

• Purchase history
• Order details
• Payment method (no payment credentials are stored)
   

• IP address
• Browser type and version
• Device type 
• Operating system
• Browsing actions and patterns on our site
   

We use the collected data to:

• Process and fulfill your orders
• Communicate with you about products, offers, and support
• Improve our website, mobile app, and services
• Detect and prevent fraud or misuse
• Comply with legal obligations
   

We may share your information with:

• Logistics partners for order delivery
   
• Payment processors for transaction completion (we do not store payment information)
• Service providers for marketing, analytics, or IT infrastructure
• Regulatory authorities when required by law
   

We do not sell your personal data to third parties.

We retain your information only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

Our website may use cookies and similar tracking technologies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings.

You have the right to:

• Access the personal data we hold about you
   
• Request correction or deletion of your data
   
• Object to or restrict processing
   
• Withdraw consent (if processing is based on consent)
   

To exercise these rights, contact us at: support@packtamam.com

We implement industry-standard technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.

Our site may contain links to third-party websites or services. We are not responsible for their content or privacy practices.

Our platform is intended for businesses. We do not knowingly collect data from children under the age of 18.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

PackTamam Solutions LLP
Email: support@packtamam.com
WhatsApp: +91 78620 77751
Website: www.packtamam.com